The Special Assistant to the Director of IL Dept. Healthcare & Family Services, Jean Summerfield unleashed a full-out verbal attack complete with clenched fists, eye rolling and flaring nostrils directed at the facility’s clinical consultant yesterday. It’s like nothing I’ve ever seen before. She was screaming so loud she could be heard on the other side of the second floor. Actually, the outburst took place on the administrative wing of the second floor and the hallway quickly became filled with both facility and HFS staff. Initially, most facility staff thought that the commotion was due to a resident who was symptomatic and decompensating. Clearly that was not the case! No one would ever believe that an employee let alone a high ranking state employee would behave in such an unprofessional and abusive manner. If that wasn’t bad enough the other HFS employees were (while in the presence of their supervisor Jean Summerfield) swearing “I’m not F- – – – -, Mother Theresa. . .”, and one HFS employee (a former IDPH surveyor) was saying “you people never did any kind of discharge planning with any of your residents before, now all of the sudden you act like you care, no one ever cared before, and that’s why you got decertified”.
What the hell happened? The HFS team has continually refused to work with the facility staff to locate appropriate placement for the residents. HFS makes placement decisions for the resident and apparently is not informing them of the decision. Then when the staff informs the resident that they are leaving the next day the residents refuses to go. I wonder why. “That’s not my problem” was the statement one HFS employee made after staff questioned the appropriateness of a placement decision they made for a DD resident. HFS is screaming that the facility is obstructing the process. Again, what process? They are herding cattle and being abusive and violating resident rights. Somerset Place reportedly was decertified because of abuse! Interesting.